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HTTP Error 404 - File or directory not found.
Internet Information Services (IIS)


Technical Information (for support personnel)

  • Go to Microsoft Product Support Services and perform a title search for the words HTTP and 404.
  • Open IIS Help, which is accessible in IIS Manager (inetmgr), and search for topics titled Web Site Setup, Common Administrative Tasks, and About Custom Error Messages.

The Informal Complaint Process

A student with a complaint -- a concern that a policy or procedure of a unit has been incorrectly or unfairly applied in his/her particular case, or a formal charge against a person’s behavior -- has recourse through complaint procedures. In most instances, complaints can be resolved through an informal process beginning with talking to the individual and his/her supervisor if necessary. Basic steps in the informal process include:

  • Begin by discussing the matter with the staff, faculty, or department in which the issue originated.
  • If the issue is not resolved, the next contact will be the supervisor, department chair, or associate/assistant dean to investigate the issue and allegations.

Last Modified: 08/22/2011 22:23:37 by content editor