Talk of the Town

Welcome to Talk of the Town, the public forum for airing opinions, gripes and predictions regarding issues of interest to SJMC faculty, students and graduates.

In this round folks address the following question:
What impact do you believe the recent economic downturn will have on your industry?


I work in the information technology sector, and the economic downturn that is called a ėrecession' elsewhere is viewed as a ėdepression' in IT. A lot of it can be blamed on the artificial job market build-up caused by Y2K and the dot-com craze. This artificial market imploded and left many jobless. I worked as a consultant during 2000 and 2001. Jobs were plentiful and contract workers could be choosey. In late 2001 and heading into 2002 the boom lowered and the jobs started drying up, so I swam for shore and sought steady employment. I am very happy with my choice and love my job/company.

Rob Sobkoviak, JO'90
Senior associate, Discover Financial Services

Within the advertising community, the effects of 9/11 and the ensuing economic downturn have impacted our industry. Client spending and fee income was cut back due to a dramatic drop in tourist-based activity. This ripple effect reached out and touched most every client as their spending took a hiatus to assess the damage. In a market like Orlando where tourism is king, business took a sharp decline. Layoffs were rampant in the theme park arena, which caused a great deal of panic throughout central Florida. Revenue at most every business in the state was negatively impacted. However, six months later, the worst appears to be over. The theme parks enjoyed some of their highest attendance figures over the Easter weekend (and are once again hiring) and the airlines are again packed. Optimism is back in our vocabulary and clients are beginning to return to the marketplace and make up for lost ground. Assuming no additional worldwide tragedies of the magnitude of last September, the balance of 2002 should be positive.

Jeff Sternberg
Executive vice president, Fry Hammond Barr

I work in human services and an economic downturn means that the local demand for counseling and credit counseling increases. We have recently seen record numbers of clients in both of these departments. (We also continue to see increasing numbers of Meals on Wheels clients, but that is more related to demographics than economic factors.) One of my specific responsibilities is fund development and this tends to be more challenging when potential donors are facing economic difficulties.

Denise (Duncan) Ganpat
Fun development coordinator, Family Services

In the radio business, we live and die by radio advertising sales. After the attack on September 11th -- nearly three-quarters of our advertisers pulled their advertising for the few weeks afterwards. Now six months later, radio as an industry is rebounding nicely. Come on America... travel, shop, spend money... that will turn our economy back around.

Emily Andrews
Director of marketing and communications, 105 Radio

Let me put it this way: Now, at cocktail parties, instead of asking ėWhere do you work?' we ask ėSo, when did you get laid off?'

Jacqueline Ross
Former editorial assistant at Family Life, which folded November 2001

Health care is one of those industries that is not overly affected by an economic turndown. People still get sick, need hospitalization and want to get better. The current state budget problems in North Carolina, caused by the economic downturn however are affecting us. We serve a high percentage of Medicaid people since we are in the heart of the Southern Appalachian region. The state is cutting back Medicaid funding significantly and so our Health System will receive even less payment for services than we do now. Currently we receive just 47 cents for every $1 in charges we bill Medicaid. That will go down to around 40 cents, a big hit on a Health System with over $400 million in revenues and about 30 percent coming from Medicaid sources. My responsibility is attracting philanthropy to Health System projects and programs through individual and corporate gifts and grants. We're having a strong year. It is harder to get individuals to make the larger gifts we became accustomed to during the '90s, but people are still generous and it is just taking us more contacts to raise the funds. We are in the seventh month of our fiscal year and are about 15 percent ahead of budget in new gifts and grants.

Bruce D. Thorsen, JO'70
President, Mission St. Joseph's Healthcare Foundation

The economic downturn has been felt in several states, including my state of Indiana, for more than 18 months. I know the saintly, God-like national news icons are thrilled with this ėnew' news, but it's hardly new. So how will it affect my business is not the question. The question is: How has it affected business? Answer: Terribly. Advertising is down throughout the region, and we have endured our fair share. I run a twice-weekly free newspaper, and it was not a pretty year. At least we didn't resort to major discounting such as the local daily did, so that organization wound up with less inches for even less money.

Scott Trauner

The economic downturn has already had an impact on the entire journalism industry. Advertising is down; companies are cutting corners, which means not hiring new employees because there is zero growth. My specialty is web publications and I've resorted to applying for assistant positions and registering at temp agencies that aren't related to anything I studied in school, just because I need to find a job. I'm even considering returning to school to learn a new trade.

Roxanne Peterson J'01

As a graphic designer for a commercial offset printer, I've already seen what economic downturns can produce, and the effects were seen long before the elections of 2000 and 9/11. In short, when industries are seeing their numbers sink, one of the first things to be cut is advertising. That new brochure doesn't have to be printed; that new national campaign doesn't have to be so elaborate; can we do 2-color instead of six; etc. Luckily, our shop makes most of its business on the necessities, anyway. We've still had to pare down the staff, and new equipment purchases have gone on hold. But we'll survive.

Kelly Prescott
Graphic designer, Signature Printing, Inc.

As a music journalist, I really have a hand in two industries: corporate communications and the record business. Corporate communications hasn't been hit that hard as far as I can tell because the demand is still there to get the news and services out to the readers and people who need them. On the other hand, the high cost of CDs, the CD-burning trend, the advent of affordable mp3 players and a generally bland selection of artists and recordings in mainstream music have resulted in a 10-percent loss for the record business.

Mark Harbeke
Music publications editor, Visionation, Ltd.

In technology PR, especially on the West Coast, the state of the economy has already taken its toll. Technology companies are downsizing or evaporating, along with their PR budgets. Over the past two years, we've seen several agencies of all sizes close, become acquired or enact large-scale layoffs. The result for practitioners is that unemployment is rampant. Many have abandoned their search for work in public relations, and are forced to resort to positions for which they are extremely overqualified. The same phenomenon is happening in the media: ad revenues are down, leaving less space for editorial content; which can blur the line between advertising and editorial. Consolidation and closing of magazines is also common, especially in technology-focused trades. The overarching result of this activity is increased competition for coverage -- and the competition may not be fair. The silver lining to these parallel situations is that the cream (of technology and PR) is rising to the top, extracting the unsound businesses and poor PR practitioners, which have damaged the credibility of both industries. I am optimistic that the economy, and the technology PR industry, will turn around, but it will take time to correct from the excess of the late 1990s.

Jaimee Vetter, JO'99
Account supervisor, PR.com

I work for an advertising agency that focuses specifically on travel, hospitality and entertainment (clients are hotels, conference planning companies, tourism, etc). So after Sept 11, we were hit hardÖ very hard. Literally overnight, we went to almost a total standstill. Budgets were pulled for the rest of the year. The fourth quarter of last year was a big struggle, no one was traveling and our clients were really taking a focused look of where their advertising dollars were being used. But first quarter this year, our clients were ready to get back into the swing of things, and are all approaching it differently. They want expert advice on how to spend their advertising dollars. So my company has seen a major increase in work, we are becoming a strategic partner with many of these companies and helping them through these tough times with our advertising and marketing efforts.

Jennifer Jahde Bedell
Art director, MMG Worldwide Advertising

The public relations industry has been hit hard. Many firms were heavily dependent on the technology sector and found themselves unable to successfully establish new practice areas after the dot-com fallout. As a result, there has been significant downsizing and industry consolidation. In my opinion, the most stable PR practice areas (both in the current economy and over the long-term) are in healthcare, public affairs and investor relations.

Lonny E. White, JO '99
Analyst, Ashton Partners

Since our business is supported by major advertisers and their agencies, we've clearly seen a slow down in the willingness of those companies to adopt and implement our commercial broadcast verification services. However, there are a number of indicators that this ėshort and shallow' recession is coming to an end. Our company is well positioned to capitalize on the increased focus on tangible advertising results. Therefore, we are making plans to increase staff and create new offerings to satisfy the needs of the nation's top brands.

Paul LeFort
West Coast director of sales, agency/ advertiser services, Verance

As a freelance editor, I may have an advantage over those working in traditional publishing jobs. Right now, I have to turn jobs away. And if times get tough, I can always go scrounging for more work. So far, the groups I work for seem to be unaffected; yet my husband, kids, and I are preparing for worse economic times by simplifying our lives and getting rid of debt.

Amy (Prange) Spencer, JO '83
Freelance editor, Edit United

The advertising industry has been hit extremely hard by the economic downturn.
It's the worse recession I've experienced since graduation and I've seen some tough ones. It makes the late 80's/early 90's look like a love-fest. We've been forced to run extremely lean, spreading work out to all remaining employees. We made our staff adjustment early last year and haven't been hiring since. The problem is those left are getting burned out. We see the light at the end of the tunnel, however. We've been extremely busy since
January '02.

Robert J. Goranson, JO'69
Partner, account strategy and planning, Mobium Creative Group

While I do not represent the golf industry per se (the USGA represents the game), the industry has clearly been adversely affected. Participation is generally down somewhat. Equipment sales are down. Membership costs in some areas have dropped. Through it all, the game of golf is healthy, more so than other participation sports. On balance, I'm quite optimistic, near and long term.

Ron Read

As for the economy of the United States, not much, considering I am in the Czech Republic right now, where the economic situation is doing quite well. The Czech Republic has been recognized as one of the most stable and prosperous of the post-Communist states. The economy continues to grow, and is led by economic exports from the EU, which the Czech Republic hopes to become a member of in the near future.

Allison Block,
Freelance writer, Prague Post

In an economic downturn, advertising budgets are the first cutbacks made by most companies. While spending on electric media is down, annual sales budgets from radio stations continue to climb, forcing sales staffs to look beyond just selling spots to satisfy these budgets. Radio sales executives now need to serve their clients as more of a marketing professional, providing marketing programs that implement not only advertising, but sales promotion, as well as grass-roots efforts, and multi-advertiser tie-ins.

Ryan Rusin
Account manager, WTMX-FM

The economic downturn has had a very powerful impact on the technology sector; it actually began about March of 2000 and the economy slumped for about 16 months. Then after 9/11, most Global 200 companies put their IT spending in a complete ėlockdown' mode for all of Q4 2001; no new spending at all. But, thankfully, things have begun to turn around for technology companies within the last 60 days as enterprises are once again taking on new IT initiatives. When companies are investing in their technical infrastructures, it's a very positive sign for the technology sector as well as the economy as a whole.

Nick Colletti, JO'77
Director of OEM Sales, Curious Networks

The economic downturn, which at this point is becoming an upturn, has placed a significant new emphasis on the word ėaccountability.' I work in the world of advertising and marketing, and more than ever advertisers are demanding to see the exact results that their marketing budgets are garnering for their brands. The term ėReturn on Investment' (ROI) is going to be a mandate for every business segment, whether you're in advertising, publishing, or research... companies are no longer willing to spend oodles of cash without knowing how it will ultimately improve their bottom line. They ARE willing to spend, but the results must be accountable for.

Ben Grill
Research consultant, Sachs Insights

I don't think it will have any effect on the entertainment industry. No matter what the situation, this industry always seems to stand tall. I guess people want to be entertained regardless of their financial situation, or maybe just to forget about it. Plus, most of the people employed within this industry have so much money they can go an entire year without working. A little economic downturn doesn't affect someone with millions of dollars in the bank.

Kelly D. Nass
Assistant production coordinator, "7th Heaven," Spelling Television

There was a 50 percent reduction of the workforce at my company, as there was a consolidation of the clients. In the broadcasting industry there has been a massive reduction in the workforce. For example at a recent gathering of friends, approximately 20 people, only one person was still employed in the group.

Howard Malis,
Post production editor, Group W Network Services/a Liberty Livewire Company

The lottery industry has suffered to a certain degree with the economic downturn because consumers don't have as much extra income. However, in 2001 when the price of gas soared over $2 per gallon in some places, our sales suffered as well. Consumers just didn't have as much extra cash left over after their purchase as they have in the past when gas prices were lower. Since a lot of lottery products are sold in convenience stores where people also purchase gas, our sales were negatively affected.

Diane (Wood) McCool
Publications specialist, Iowa Lottery

If anything, business has increased! With people having spent more time at home the months after 9/11, I have seen an increase in my obstetrical practice (you do the math). Also, as the medical director for two local ambulance services, I have been fielding many questions about bioterrorism scares.

Dr. Grant Tarbox
Family practice physician, Mayo Clinic/Red Cedar Medical Center

The economic downturn has had a devastating impact on this country's nonprofit community. Many associations, federations, etc., already were feeling a negative impact on volunteer participation, especially meeting attendance, from the economic uncertainty and "profit squeeze" left over from the previous administration when the tragedy of 9/11 happened. The gutting of middle management in the 90's had removed a great number of trade and industry association volunteers and their leaders, while the decline in business travel kept those remaining at work from participating in business association travel.

Mind you, the nonprofit association segment of the public sector employs more people than do all levels of government in the United States combined, so as participation diminishes in nonprofits in general, programs, events and eventually people have been cut from nonprofits' payrolls.
The future certainly does not look bright for nonprofit associations while we remain at war, a war that may very well outlive a large segment of our population.

Thomas K. Lauterback

The economic impact has basically closed the opportunity for recent college graduates to ėgain experience' in the real world. Currently, quality experience is a mandatory when applying for even entry-level positions. This is a problem in my eyes. If companies are only seeking experienced candidates, a degree from even from a highly reputable university such as Drake is not special enough. I intend to keep searching for a position that will let me use the skills I obtained from my four-year education, and my numerous internships, which I felt gained me experience before I graduated. I do realize that the economic impact is unfortunate for many people around the world, although I feel that my degree will outweigh the ėdownturn' in the end. Patience is truly a virtue in this day in age.

Erica Basofin, JO'01
Server, Zimms Restaurant

Not much. (How's that for brevity). In light of an economic downturn, which is quickly reversing, marketing and advertising firms are used more by clients in order to secure what business is available.

John Carpenter
President, MCM Communications, Inc.

As sales manager of Dan Schwartz Realty in Phoenix, AZ, one of my duties is to review listing and purchase contracts. Our volume of activity has been at all time highs for the past several months. While the luxury home market is suffering, the first time home-buyers are coming out of hiding and buying in record numbers. The over all activity is on a sliding scale from first time buyers on the high end of activity to luxury homes on the low end of activity scale.

George Watrous

Less jobs. More competition. People starving on the streets.

Katie Young
Associate producer, North Metro Channel 15

The impact of the economic downturn is that the airlines are no longer paying commissions to travel agencies. In order to survive, my agency has been force to go to service fees, something I have avoided the last 10 years. The direct economic impact has been about a 30 percent decrease in income. The result of this will force approximately 20 percent to 40 percent of small independent travel agencies to close their doors within the next year.

Nancy (Zapel)Chavannes, JO'67
Executive vice president, Travel Services Unlimited

As a marketing communications studio, the current economic swings have not had a significant impact on our business. We see some of our clients refraining from excessive expenditures, but see others, particularly our agribusiness clients, becoming more aggressive in their marketing activities.

Nannette Rodríguez
Principal, Viva! Communications

As a young journalist looking to take the next step in the television world, the economic situation is making it next to impossible to move around. Several quality newsrooms are dealing with hiring freezes and layoffs. It's scary to the point at which you feel lucky just to have a job.

Sarah Stokes, JO'00
KVRR-TV

I'm an ag writer. Agriculture's economic downturn preceded the one experienced by the rest of the nation. It shows no signs of letting up.

Candace Larson
VistaComm

One would think that since I am a high school teacher in the public schools system that I would not be affected by the economy. Unfortunately, our state, like many others, has been cutting taxes over the last 10 years. Now that the economy is not doing as well, the state faces a huge deficit, but those in the State Legislature do not want to raise taxes and risk losing upcoming elections. As a result, my school district is facing massive cuts in staff and programs, as well as larger class sizes.

Sherri Wilcox Crawford
English teacher, Shawnee Mission North High School

My advertising business of 30 years has been less affected than some because I've been able to attract and retain clients of both product and service marketing needs. That doesn't mean that this period has not been tentative. I would say that July of 2001 was the turning point for MacNaughton Graphics.

Luther E. MacNaughton
Founder, MacNaughton Graphics

 

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