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  • If you reached this page by clicking a link, contact the Web site administrator to alert them that the link is incorrectly formatted.
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HTTP Error 404 - File or directory not found.
Internet Information Services (IIS)


Technical Information (for support personnel)

  • Go to Microsoft Product Support Services and perform a title search for the words HTTP and 404.
  • Open IIS Help, which is accessible in IIS Manager (inetmgr), and search for topics titled Web Site Setup, Common Administrative Tasks, and About Custom Error Messages.

Technical Support

Do you have a question about the computer setup you'll need to take on online course?

Are you experiencing technical difficulty?

Do you have a questions concerning the blackboard course management system that we use to deliver our courses?

Forgotten your password?

You've come to the right place.

  • If you have a technical question, contact Drake's Help Desk at http://www.drake.edu/it/help/helpdeskhours.php.
  • If your question involves the blackboard course management system, send an email to bbsupport@drake.edu.
  • To log into Blackboard go to http://bb.drake.edu/. Your user name is your Drake ID#. Your default password is your date of birth in MMDDYY format. (For example, if your birth date is August 3, 1985 use 080385). Don't forget to change it once you log in!
  • If you've forgotten a password contact the help desk using the information given above.
  • If you have questions about email access, see http://www.drake.edu/it/services_support/email.php. If your question isn't answered there, contact the help desk.
  • For all other Drake University related support needed, send an e-mail to helpdesk@drake.edu.

 

You may find answers to other questions at Drake's Information Technology web pages, http://www.drake.edu/it/

Last Modified: 09/01/2011 19:39:52 by content editor