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Update on issue with adding new accounts to the IT/Facilities Service Portal (TeamDynamix)

Friday, August 9th, 2019

ITS has been continuing to work on resolving the issue that is preventing the addition of new faculty, staff, and students to our IT/Facilities service portal system (TeamDynamix).

We have identified the problem and are planning on implementing a fix on Monday. We are hopeful that this issue will be resolved no later than Tuesday.

Until then, if you are a faculty member, staff member, or student and are not in the system, please report any ITS issues by calling the support center at 515-271-3001. If you have a facilities issue, please have your building manager submit it on your behalf, or contact Brenda McNear.

ITS Dashboard
Below is a real-time indicator of the availability of major Drake services.
ITS staff is working on adding myDrake to this dashboard.
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