Drake University is registered by the Iowa College Student Aid Commission to operate in Iowa and to participate in the National Council for State Authorization Reciprocity Agreements. NC-SARA is a voluntary, regional approach to state oversight of postsecondary distance education. In addition to the university student complaint procedure students may contact the Iowa College Student Aid Commission directly:
Iowa Department of Education
Bureau of Iowa College Aid
400 E 14th St
Des Moines, Iowa 50319
Online Form: https://educate.iowa.gov/higher-ed/student-complaints
Phone: 877-272-4456