Claire C. Muselman, Ed.D.

Assistant Professor of Practice in Leadership, Human Resources, and Organizational Behavior

Dr. Claire Muselman, an Assistant Professor of Practice in Leadership, Human Resources, and Organizational Behavior at the Zimpleman College of Business and Co-Director of the Master of Science in Leadership program at Drake University, has significantly impacted the insurance industry. With nearly two decades of experience, she has pioneered transformative initiatives such as the Workers' Recovery Unit, the Workers' Compensation Center of Excellence, and the Transitions, inspiring innovation and change. Dr. Claire's focus on emphatic, emotionally intelligent leadership at Drake University fosters well-being and growth, reflecting her commitment to educating future leaders.

In addition to her academic roles, Dr. Claire is the Chief Operating Officer of WorkersCompensation.com, where she drives strategic initiatives and operational excellence. Her influence extends to creating content for various media outlets including, WorkCompCentral, the International Risk Management Institute (IRMI), and WorkersCompensation.com, and previously co-hosting the acclaimed podcast ADJUSTED, a claim's podcast.

Dr. Claire's research integrates neuroscience with claims management through the Kelley Center for Insurance Innovation, driving transformative change across the industry. Her additional roles as Dean of Workers' Compensation for the Claims and Litigation Management Alliance's Claims College and Faculty for Work Comp College highlight her impact on the educational landscape. She actively advocates for inclusivity, diversity, and community service through her work as Court Appointed Special Advocate (CASA), Educational Program Developer for the State of Iowa Health and Human Services, Advisory Board Member for the Paramedics Program at Des Moines Area Community College (DMACC), and Strategic Advisory Board Member for the Rising Insurance Star Executives (RISE).

Dr. Claire's dedication and insight continue to shape the industry, inspiring those thriving for positive impact. Her role as a sought-after speaker, consultant, and thought leader, known for her vibrant and dynamic presentations, stimulates intellectual engagement and emphasizes the importance of emotional intelligence and leadership development.